Before contacting us, please read the below FAQ'S to see if your enquiry can be answered.
We are experiencing a high volume of communication so please only contact us if your enquiry cannot be answered by the below. It may take up to 3-4 days to respond to you.
Thank you for your patience and support, stay safe.
The Again Faster Team.
Is [this item] in stock? - The website contains up to date stock level information. If we are out of stock of an item you will only be able to backorder that item.
My item is on backorder, when is it due to arrive? - We have shipments arriving every week. Click here to see the list of items and their due dates. (INCOMING ORDERS)
How do I find out the status of my order? - Log on to your account and view the status of our order. e.g. being picked, ready for pickup, backorder etc. For an overview of what your order status means click here:
When will my dispatched order arrive? - Once we have shipped your order we do not control the movements of the shipping companies. You should have recieved an email with your shipping consignment and tracking information. You can also view this information throguh your account. The fastest way for you to get an update on your shipment is to contact the shipper directly.
Why can't I see Concept 2 and Assault products on your website. - Due to high demand for their products, Concept 2 and Assualt are no longer selling through retailers. Please go direct to their websites to see if they have stock available.
For other questions please see our FAQ page here: https://www.againfaster.com.au/faq
If your question is still not answered please submit your question below.
The term ‘Again Faster Australia’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 47154179496. The term ‘you’ refers to the user or viewer of our website.